Infobip Announces Microsoft Dynamics 365 Marketing and advertising Integration to Aid Marketing Communications

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  • Native SMS integration enhances Infobip’s collaboration with Microsoft next its deployment on Microsoft Azure

SEATTLE — World wide cloud communications system Infobip has increased its collaboration with Microsoft Dynamics 365 Advertising and marketing to enable firms meet up with clients on their preferred channels and improve return on financial commitment from advertising and marketing strategies. Microsoft has built-in Infobip’s SMS channels into its marketing and advertising platform, enabling Dynamics 365 consumers to deliver and receive textual content messages for actual-time advertising.

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Customers significantly want to talk with organizations and models on the channels they use each individual working day. So, brands need to produce real-time advertising and marketing promotions and strategies by using well known channels like SMS. Infobip’s indigenous SMS integration with Dynamics 365 now lets internet marketing groups in enterprises to build actual-time advertising and marketing campaigns working with textual content messages to attain and have interaction shoppers. With a world attain and nearby existence, Infobip is the only world wide cloud communications system multinational firms will ever want to achieve clients around the world.

With this integration, businesses can react to consumer steps in authentic-time, send out hyper-personalized messages and connect with clients on the channels they use most. Mentioned initial among the its opponents on the Dynamics 365 platform, Infobip’s SMS integration is available around the world now as a result of the actual-time advertising module in Dynamics 365 Internet marketing.

Veselin Vuković, Vice President of Strategic Partnerships at Infobip, mentioned: “Whether for product sales, help or marketing, shoppers increasingly want to engage a organization or model over their preferred channels. For quite a few, that means sending and obtaining personalized text messages. That is why we’ve improved our collaboration with Microsoft with our indigenous SMS integration. In undertaking so, we’re encouraging enterprises meet their customers where by they are and advantage from improved buyer loyalty and higher sales. I also want to enhance all we have achieved in concert with Microsoft the place we are lively players on both Microsoft Azure Marketplace and Microsoft Appsource, and as a Microsoft husband or wife, we’ve now integrated our chatbot building platform Answers on Azure, supplied WhatsApp for Organization by means of Microsoft Bot Framework Composer and built-in SMS and WhatsApp remedies in Microsoft Dynamics 365 Gross sales. This more integration demonstrates how we are the one interaction platform for each system.”

Jim Nakashima, Head of Products Administration, Microsoft Dynamics 365 Advertising and marketing, said: “Infobip adds price to Microsoft 365 Dynamics Marketing and advertising with its omnichannel communications answers. Now, by means of our SMS integration with Infobip, businesses and models utilizing our system can make and provide actual-time customer experiences which includes advertising and marketing campaigns over SMS, assisting meet up with their consumers in which they are most very likely to interact.”

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This information follows Gartner’s most up-to-date Communications Platform as a Company report, which mentioned Infobip provides a “complete CPaaS solution, such as APIs for voice, SMS, electronic mail and an impressive array of OTT channels”.

About Infobip

Infobip is a world cloud communications platform that permits companies to create connected activities across all phases of the client journey. Accessed by means of a single platform, Infobip’s omnichannel engagement, identification, consumer authentication and make contact with centre remedies enable companies and companions prevail over the complexity of client communications to increase business enterprise and increase loyalty. With over a decade of field knowledge, Infobip has expanded to 75+ offices globally. It features natively designed technologies with the ability to arrive at in excess of 7 billion mobile units and ‘things’ in 6 continents linked to in excess of 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Latest award wins contain:

  • Infobip named a leader in the CPaaS Leaderboard, Juniper Investigation (Feb 2023)
  • Infobip named a chief in the CCaaS Leaderboard, Juniper Research (Aug 2022)
  • Omdia Ranks Infobip as Chief in CPaaS Universe Report (May 2022)
  • Ranked the foremost services provider in CPaaS by Juniper Analysis in its new Competitor Leaderboard CPaaS Suppliers (Oct 2021)
  • Infobip named a Leader in the IDC MarketScape: Around the globe Communications System-as-a-Support (CPaaS) 2021 Seller Assessment (doc #US46746221, Could 2021)
  • Ideal A2P SMS service provider for the fourth year operating by mobile operators and enterprises in ROCCO’s annual Messaging Vendor Benchmarking Report
  • Ideal CPaaS Company of the Year, Most effective RCS Company of the Year, and Mover & Shaker in Telco Innovation at the 2021 Juniper Electronic Awards

Check out source version on businesswire.com: https://www.businesswire.com/news/dwelling/20230518005177/en/

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